GOO 101 Google IT Support Professional*

This course will help students gain the skills required to succeed in an entry-level Information Technology (IT) capacity. Students will learn to perform day-to-day IT support tasks, including computer assembly, wireless networking, installing programs, and customer service. Students will also learn how to provide end-to-end customer support ranging from identifying problems to troubleshooting and debugging, and how to use software systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.

1 hour lecture, 4 hours laboratory.