Receptionist - Certificate (Major Code - RCP)

The Receptionist Certificate teaches students basic business mathematics and communication skills, and it prepares them to perform entry-level tasks involving customer service, word processing, and document preparation.

Gainful Employment

Learning Outcomes

Students who successfully complete this program will be able to do the following:

• Produce documents in Word, Excel, and PowerPoint with clarity and accuracy.
• Demonstrate an understanding of mathematical concepts and apply them to solve business problems.
• Demonstrate the skills needed to perform receptionist tasks involving customer service, word processing, and document preparation.
• Apply basic business mathematics and communication skills to a professional work environment.

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